Shipping and Return Policies | Product Care
Shipping policy
All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
*Domestic & International Shipping
Shipping charges for your order will be calculated and displayed at checkout.
*Local delivery
Free local delivery is available for wholesale orders over $299 (12 pieces) within the west-side of Puerto Rico.
We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival.
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Refunds, returns, and exchanges
We want you happy. In the event that your order arrives broken, damaged or mistaken please email us as soon as possible at shopanandapr@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at shopanandapr@gmail.com.
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Product Care
Ashtrays
-Do not leave under direct sunlight or extreme heat
-Do not scrub with abrasive material
-To clean rinse under mild soapy water and wipe off water with dry cloth.
-Avoid oil, alcohol, and chemical solutions
-Not dishwasher safe
-Not microwavable
Bongs
-Do not leave under direct sunlight or extreme heat
-To clean scrub with a combination of alcohol and salt. Rinse with clean water after cleaning.
-Not dishwasher safe
-Not microwavable